Account:
How do I Sign In to my Account?
I forgot my Username and/or Password
How do I create an Online Account?
Ordering:
How do I place an order online?
What is Quick Order?
Navigation & Search:
How do I search the site?
How can I narrow my search results?
How do I sort items on the site?
What is Gallery and List view?
What is a Favorites List?
What is a Watch List?
How do I Sign-In to my Account?
For returning customers:
I forgot my Username/Password?
Forgot Username:
Forgot Password:
How do I create an Online Account?
You can create a new account online when you place your first order.
If one of the required fields is missing information, you will not be able to proceed to the next step. If you click the "Save and Proceed" button but are still on this page, scroll up and look for an alert in red text. Enter the correct information, and click the "Save and Proceed" button again.
Now, click the “Place Order” button to submit your order. After a moment, a confirmation page will appear with your order number. An order confirmation email will also be sent to the email address on file.
How do I place an order online?
When you are ready to complete your order:
If one of the required fields is missing information, you will not be able to proceed to the next step. If you click the "Save and Proceed" button but are still on this page, scroll up and look for an alert in red text. Enter the correct information, and click the "Save and Proceed" button again.
After a moment, a confirmation page will appear with your order number. An order confirmation email will also be sent to the email address on file.
With our Quick Order feature, you can simply type in a list of item codes to add to your cart, instead of navigating through the site. It is the perfect way to save time placing an order when you know exactly what you want!
To use the Quick Order form:
If you do not know the item code:
Enter a keyword or item code search in the search field on the right side of the header of the website.
When you search by item code, you can enter the entire code, or only part of it. The more specific the information entered, the more specific your search results will be. Just type it in the search field, click on the magnifying glass, and any item that matches the information you entered will appear.
You can also search by keyword. Just type the word or words in the search field, click on the magnifying glass, and any item that matches the information you entered will appear.
How can I narrow my search results?
A&A Global Industries has a very robust searching system in the website. This enables you to find exactly what you are searching for quickly and easily.
When you are browsing a category and want to filter your search, Simply scroll down until you get to the bottom of the product category list on the left side of the screen. Right under the category list you will see options such as Ball Type, Category, Display Method, etc. These options change depending on which category you are in.
How do I sort items on the site?
By default, our site sorts all items by their item code. But there are other options for sorting categories and search results.
Click on the arrow next to “Sort by Item Code” and you will see that you can sort by Product Name, Price, and Ticket Value.
When you sort items by price, you will see that items are sorted by their price per piece, and not the total cost of the item.
You can control how many items you see on each page. By default, our site shows 100 items per page. You can adjust that to as low as 25 items, or as high as all of the items in that category or search results page.
What is Gallery and List View?
As you are shopping through our site, you will notice two different kinds of view. The most common is called a GALLERY VIEW, which is rows of product images and names.
You can add individual items to your shopping cart, just by clicking the “Add to Cart” button under each item.
You can also adjust the quantity of the item here before you add it to your shopping cart.
In LIST VIEW, you will see all of the items in the same order as gallery. The benefit of list mode is that you can add multiple items to your cart at once. Just, enter the quantities for each item you would like to order, and click the “Add to Cart” button at the bottom of the list. All of the items you selected will be added.
If you leave the list view page before clicking the “Add to Cart” button, your selections will be not be saved.
A Favorites List is one of the many special features you have access to when you have an account on our website. You can create multiple Favorites Lists for frequently ordered items, specific locations, or to share.
On category and search results pages, the “Add to Favorites” link appears under each item.
On product pages, it is on the right side of the page next to the blue heart icon.
When you click “Add to Favorites” on an additional item, there is the option to select an existing list, or create a new list.
Managing Favorites Lists:
A Watch List sends an email notification when the item is back in stock.
Items that are “Out of Stock” or “Coming Soon” cannot be back-ordered on our website, but they can be added to a “Watch List.” You do not need an account to use this feature.