A & A Global Industries

A&A Global Industries

Frequently Asked Questions

Bulk Vending Questions

What is a "capsule" machine?
What is a bulk vending machine?
What is a "self vending toy"?
What is a rack?
Is it easy to change the product I am selling?
How often should I change the products in my machines?
Are warning signs legally required on my machines?
Are mechanisms easy to fix?
How often should I service my locations?
How do I know what products to sell?
Do I need a license?
Do I need to pay sales tax?
What is the difference between a charity route and a commission route?
Do I need a contract to place my machines?
Do I need insurance?
You have so many different kinds of machines, which one is right for me?


Plush Questions

Why Buy from A & A?
Where do you ship from?
What makes A&A’s pre-packs different?
How often do you change your mixes?
What kind of variety is in your small plush mix?
What kind of variety is in your medium plush mix?
What kind of variety is in your jumbo plush mix?
Is my satisfaction guaranteed?
What is considered a “single” or "mini-kit"?
What is considered a “small” plush toy?
What is considered a “medium” plush toy?
What is considered a “jumbo” plush toy?
How do I measure a plush toy to make sure I’m getting what I’m paying for?
What type of licenses can I expect in your licensed mixes?
How do I qualify for free freight?



What is a "capsule" machine?

Vending machines that fit on the top of a rack are usually called "capsule machines" because they traditionally are set up to vend 2" capsules. They can however sell candy, gum and small toys.

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What is a bulk vending machine?

Vending machines on the bottom of a rack (smaller machines) are traditionally referred to as "bulk vending machines". The machines vend small capsules (1.18", 1.1" and 1.3") as well as gumballs, handfuls of candy, superballs and other "self vending" toys.

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What is a "self vending toy"?

A self vending toy is a toy that is dispensed from a vending machine without a capsule.

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What is a rack?

A rack is the most common way that multiple vending machines are displayed at the location. It is also called a "step stand". The rack accommodates capsule machines on the top and bulk vending machines on the bottom. They are all the same height, but the width is different based on the number of machines. Different sizes are referred to by the number of machines on the rack. For example, 3 rack, 5 rack, 7 rack and 9 rack.

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Is it easy to change the products I'm selling?

Yes! Whatever machine you have, it is easy to change out one product for another. You can do so by either lifting a panel or emptying the vending head. Remember though, if you are significantly changing the product you are selling, you will also have to change the vending wheel inside the machine. Your account manager can help you with this process.

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How often should I change the products in my machines?

Since most machines "see" the same people on a regular basis, it is a good idea to change out products every service cycle. However, if you have items that are selling really well, do not change them out until the sales slowdown. Never get rid of a good thing!

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Are warning signs legally required on my machines?

When you are selling small toys, the answer is YES. That is why all product display you purchase from A&A already have the applicable warnings at the proper size.

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Are mechanisms easy to fix?

Generally speaking, yes they are. More often than not the problems you experience are from people playing with the mechanism and jamming foreign objects in the mechs. Just clear the jam and you are good to go.

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How often should I service my locations?

That is entirely up to you. It depends on how busy the location is, how far away it is and what works best for the owners at the location. The most common cycle is four to six weeks.

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How do I know what products to sell?

The best way is to ask your account manager what is selling best. However, you will need to know the type of neighborhood and clientele so you can match the right type of products to the local vending consumer.

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Do I need a license?

These requirements vary from state to state, so you may have to do some homework before you start your vending route. The internet is a good place to start to get the telephone number you need.

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Do I need to pay sales tax?

Every state has different rules and regulations about what you are selling, sales price and how to record and report sales. Contact your state's department that handles sales tax. They will have everything you need to know.

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What is the difference between a charity route and a commission route?

Some people just sell candy and gum and donate a portion of their sales to a charity. American Lung Association, American Cancer Association and Hugs Not Drugs are examples of national charities that have vending programs. A commission route is when you give a commission directly to the location owner for letting them put your machines there.

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Do I need a contract to place my machines?

You should. If a location closes down with your machines, you will want to get them back and a contract is a good way to protect yourself.

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Do I need insurance?

Anytime you are running a business and dealing with people you should have insurance. It is inexpensive and a great way to financially protect you. Contact a licensed insurance agent in your state to get more information.

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You have so many different kinds of machines, which one is right for me?

All of our machines are coin operated and perform the same operations – non electric vending of capsuled toys, self vending toys, candy, gum and related items. Basic machines are powder coated and are limited in colors. Higher end machines have chrome and many colors to choose from. Before you buy your first machine, speak with an account manager who can explain everything to you.

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Why Buy from A&A?

A & A is your premier choice for plush pre-packs! With our incredible buying power, you’ll get the largest possible selection of plush toy mixes at the highest quality available in your price range. Our large warehouses allow us to bring in hundreds of different items at a time so we can create a never ending variety of pre-packs. With A&A you will always find something to suit your needs as we offer different sizes and price points.

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Where do you ship from?

We have two convenient shipping points – Baltimore and Los Angeles. Your plush purchase will ship quickly and arrive promptly – ready to load into your crane.

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What makes A & A’s pre-packs different?

We have over 70 years of experience in the vending business and have a unique understanding of how mixes work and what the general public is looking for. A&A brings that expertise to our plush division creating a combination of toys that looks great in the machine and will increase your sales.

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How often do you change your mixes?

We change our mix frequently so every shipment you get will be unique – bringing customers to your machines over and over again.

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What kind of variety is in your small plush mix?

Our largest variety available has over 30 different items in each case and licensed plush always has over 60 different characters. Our plush mixes offer consistent sizing and exceptional quality. Small plush is bagged and ready to go into your cranes.

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What kind of variety is in your medium plush mix?

Our medium pre-packs offer 20-30 different styles. There are a variety of assortments available such as a “Premium” mix that includes retail quality plush that is not typically found in other plush supplier’s mixes. Every mix is designed with a wide range of toys, colors and materials to have your machine looking the best it can be.

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What kind of variety is in your jumbo plush mix?

Our jumbo pre-packs offer the greatest variety of all our mixes. There are over 100 licensed characters available for our licensed mixes and an infinite number of generic items. In our jumbo mixes every piece is different providing you with the best pre-packs in the industry.

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Is my satisfaction guaranteed?

Yes! Simple guarantee, simply stated:
We’re so confident that you’ll be satisfied with our plush toys we guarantee every sale. If you’re not completely satisfied with your purchase of any of our plush toys or pre-packs, we’ll do whatever we can to make it right – or arrange to pick the order up and send you a complete refund!

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What is considered a “single” or "mini-kit"?

Single and Mini-Kits are designed for the operator who wants to create their own custom pre-packs without having to purchase large quantities of individual plush toys. These plush kits are exclusive to Parkway Toys and will be the highlight of any type of mix.

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What is considered a “small” plush toy?

A piece of small plush should be around the size of a soda can. It will be about 6”-8”. Some people may refer to our small plush as “quarter crane”, “single crane” or “super single”. (Shown Right)

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What is considered a “medium” plush toy?

Medium plush is about the size of a youth football. It will be 8”-10” and have a good girth and weight and is perfect for medium size claws. Medium plush offers a little more perceived value for your single crane customers, or you can save some money in difficult jumbo crane locations be replacing the product with mediums. (Shown Right)

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What is considered a “jumbo” plush toy?

Jumbo plush is about the size of a basketball. It will be approximately 10”-14” and can only vend in a jumbo crane. The entire mix should be a consistent size and weight. We do not use any smaller pieces in our jumbo pre-packs. (Shown Right)

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Examples of plush sizes

How do I measure a plush toy to make sure I’m getting what I’m paying for?

When we tell you the size of a plush toy we are giving you what’s called the “true size”. That means the body size of the toy, not including long legs, ears, hair and other accessories that may be protruding from the toy. Don’t be fooled by other suppliers who measure a toy by including these accessories and sell you a smaller piece for the price of a larger one.

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What type of licenses can I expect in your licensed mixes?

At any given time we carry dozens of licensed characters that are included in our licensed mixes. Because we change the mixes so frequently we are constantly rotating the licenses represented, but you’ll always have the fantastic cartoons and properties represented. For example; Disney, Looney Tunes, Shrek, Marvel Superheroes, DC Comics, South Park, SpongeBob SquarePants, Dora the Explorer, Go, Diego, Go!, Precious Moments, The Simpsons, Family Guy, Scooby Doo, Hanna Barbara, Felix the Cat, Alvin and the Chipmunks, Domo, Clifford The Big Red Dog, Curious George, Cartoon Network, Strawberry Shortcake, CareBears, Sesame Street, Ziggy, Nickelodeon, Hanna Montana, Woody Woodpecker, Pac Man, Pokémon, Flintstones, Star Trek, Raggedy Ann and Andy, Garfield, Monsters vs. Aliens, Madagascar, and Ice Age.

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How do I qualify for free freight?

When you buy four (4) boxes or more of plush, we pay the freight – saving you even more money! We ship either by truck or UPS ground. If you order non-plush items, we offer a freight allowance so the plush portion of your order is still free of any freight charges. **Continental U.S. only. Program specifications may change without notice.


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