Sales Terms and Conditions for A&A Global Industries, Inc. (“A&A”) and its subsidiaries



Payments
The payment terms of your transaction will be stated on the front of your invoice.  Any payment thirty (30) days past due is subject to a monthly finance charge of one and one-half per-cent (1.5%) or the maximum interest allowed by Maryland law.  The finance charge will be assessed on the open balance on the account.  In the event that your account is referred to collections, you will be responsible for all collection costs including attorney’s fees and a charge of thirty-three and one third percent (33 1/3%) of the balance due.

A&A may at any time alter, suspend credit, refuse shipment, or cancel unfulfilled orders when in A&A’s opinion, your financial condition or account status warrants it, or when delivery is delayed by your fault because payment is delinquent.

A&A may accept late payments or partial payments, checks, bank drafts, or money orders marked “Paid in Full” without waiving any of its rights related to these terms and conditions.

Any check returned by the bank, for any reason whatsoever, shall be subject to a thirty-five dollar ($35) processing fee.


Sales Tax
Sales tax laws vary from state to state, telephone and ecommerce sales.  A&A Global Industries uses the latest sales tax software to collect tax on behalf of the state and under the rule of law.  If your order is subject to tax, you will be charged.

If you are tax exempt, you may claim the credit on your state sales tax return, using the amount posted on your invoice.


Returns
In the event that you need to return a product – other than for reasons of damaged or defective goods - you must obtain an “RA” (Return Authorization) number.  You will be responsible for all costs of returning the merchandise and applicable fees.  Any orders returned without an RA number will be refused and returned to you at your cost.

Except in the case of damaged or defective goods, A&A reserves the right to refuse to cancel or accept the return for credit of all or any part of the invoiced merchandise which A&A Global Industries, Inc. manufactured or ordered specifically to meet your requirements as set forth in your order.

A&A is not responsible for delay in the delivery of any order due to causes beyond its control such as by way of example, but not limited to; fire, strike, lockouts, embargoes, transportation delays, acts of God, war or outbreak of hostilities, machinery breakdowns, and governmental regulation or like causes.

It is your responsibility to check incoming orders for damage and/or defects immediately upon receipt.  Notice of claims for damage, errors, short shipments, etc., must be made to A&A in writing within five (5) business days after delivery of the merchandise.  In the case of concealed damage, you must notify the freight carrier within five (5) business days noting in writing the damage to the merchandise.  You must permit, when requested, the freight carriers prompt inspection of the merchandise.  All other damages must be noted, in writing when signing a Freight Log or Bill of Lading.

Orders for merchandise properly canceled or merchandise returned by you and accepted by A&A, other than in the case of damaged or defective goods, shall be subject to a restocking fee of twenty percent (20%) of the purchase price of the merchandise if they are undamaged and in new condition.  No returns are accepted after ten (10) days after the date of delivery.

The following items are not returnable:

Custom products or equipment made especially for you
Bulk edible products such as candy and gum
Items not in their original packaging or in “new” condition

Refunds will be issued in the manner the order was paid.  For example, if your order was placed via credit card, your card will be credited the return of the merchandise less applicable fees.


Shipping
Deliveries shall be made during normal business hours in accordance with customs and usages of the trade.  If you require another time, you shall be responsible for the additional labor costs incurred by A&A.

If your order is unable to be delivered because your location is not available, or for any other reason, you shall be responsible for all costs for storage, additional handling including, but not limited to, A&A restocking fees of twenty percent (20%).

Unless otherwise specified, all merchandise prices on your invoice are F.O.B. shipping point.  The shipping costs may or may not be included on your invoice.  If not included, it will be invoiced separately.

You will be responsible for all costs incurred by A&A in delivering the merchandise that requires special handling.  

For shipments outside the United States, please contact one of our Sales Representatives for information on transportation options, customs and required paperwork.  Some of our products are restricted from being sold outside the United States.

Jurisdiction
All parties to this invoice agree and acknowledge that it is ratified in and shall be governed, interpreted and construed in accordance with the substantive and procedural laws of the County of Baltimore, State of Maryland.  For any dispute arising out of or related to this invoice or any business transaction between you and A&A, the parties shall submit to the exclusive jurisdiction of all state and federal courts sitting in the State of Maryland, the venue of the district Court of Maryland for Baltimore County, Circuit Court for Baltimore County or the U.S. District Court for Maryland in Baltimore.  However, nothing in these terms and conditions shall limit A&A’s rights to bring a legal suit, action or proceedings against you in any other State court or proper jurisdiction.