A & A Global Industries

Contact Information

Company Headquarters

A&A Global Industries, Inc.
17 Stenersen Lane
Cockeysville, MD 21030
Phone: 1.800.638.6000 or 410.252.1020
Fax: 1.800.800.1110 or 410.252.7137

Business Hours:

Monday - Friday: 8:00am - 5:00pm (EST)


California

15094 Bledsoe Street
Sylmar, CA 91342-2707
Phone: 1.800.347.8088 or 818.364.6200
Fax: 818.364.0400

Business Hours:

Monday - Friday, 8:00am - 4:30pm (PST)

 

Customer Service Inquiries
bgraham@aaglobal.com

Question? Comment? Send us an Email:
contact@aaglobal.com

Divisions

Powder Coating Division

10711 Gilroy Rd.
Hunt Valley, MD 21031
Phone: 410-252-1020
Fax: 410-785-5721

www.aaglobalindustries.com


Division Manager:
Lawrence Saad, 1-800-638-6000 ext 852
lsaad@aaglobalindustries.com
Sales Manager:
Steve Easterday, 1-800-638-6000 ext 853
seasterday@aaglobalindustries.com



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Injection Molding and
Tool & Die Divisions

17 Stenersen Lane
Cockeysville, MD 21030
Phone: 410.252.1020
Fax: 410.785.5332

www.aaglobalindustries.com


General Foreman:
Dennis Kotova, 1-800-638-6000 ext 351
dkotova@aaglobalindustries.com
Sales:
Joe Gano, 1-800-638-6000 ext 355
jgano@aaglobalindustries.com

Koko's Confectionery & Novelty

17 Stenersen Lane
Cockeysville, MD 21030
Phone: 1-800-638-6000 or 410-252-1020
Fax: 1-800-800-1110 or 410-252-7137

www.kokos.com


Sales Manager:
Gerry Clothier, 1-800-638-6000 ext 306
gclothier@aaglobal.com




View Larger Map

California Division

15094 Bledsoe Street
Sylmar, CA 91342-2707
Phone: 1-800-347-8088 or 818-364-6200
Fax: 818-364-0400
Division Manager:
Anton Conaway, 1-800-347-8088 ext 102
aconaway@aaglobal.com

click here to download the
California Resale Certificate



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Management Team
Executive Vice President
Brian Kovens, 1-800-638-6000 ext 302
bkovens@aaglobal.com

Executive Vice President
Steven Kovens, 1-800-638-6000 ext 337
sakovens@aaglobal.com

Vice President of Finance and Administration
Eugene Lipman, 1-800-638-6000 ext 308
emlipman@aaglobal.com

Vice President of Marketing and Licensing
Philip Brilliant, 1-800-638-6000 ext 349 - se habla español
pbrilliant@aaglobal.com

Vice President of Operations
David Cramer, 1-800-638-6000 ext 346
dcramer@aaglobal.com

Vice President of Sales
Gerry Clothier, 1-800-638-6000 ext 306
gclothier@aaglobal.com

Sales Manager, Bulk Vending
Ben Graham, 1-800-638-6000 ext 375
bgraham@aaglobal.com

Division Manager, California
Anton Conaway, 1-800-347-8088 ext 102
aconaway@aaglobal.com
Division Manager, Plush Toys
Jaime Navarro, 562-696-9700 ext 3118
jnavarro@aaglobal.com

Division Manager, Powder Coating
Lawrence Saad, 1-800-638-6000 ext 852
lsaad@aaglobalindustries.com

General Foreman - Injection Molding
Dennis Kotova, 1-800-638-6000 ext 351
dkotova@aaglobalindustries.com

Injection Molding
Joe Gano, 1-800-638-6000 ext 355
jgano@aaglobalindustries.com

Sales Manager, Powder Coating
Steve Easterday, 1-800-638-6000 ext 853
seasterday@aaglobalindustries.com
Sales Team
Vice President of Sales
Gerry Clothier, 1-800-638-6000 ext 306
gclothier@aaglobal.com

Sales Manager, Bulk Vending
Ben Graham, 1-800-638-6000 ext 375
bgraham@aaglobal.com

Account Managers, Maryland Office

Ann DuCote, 1-800-638-6000 ext 369
aducote@aaglobal.com

Mike Frey, 1-800-638-6000 ext 315
mfrey@aaglobal.com

Carlesha Goldman, 1-800-638-6000 ext 321
cgoldman@aaglobal.com

Cindy Hoffman, 1-800-638-6000 ext 451
choffman@aaglobal.com

Stacy Johnson, 1-800-638-6000 ext 305
sjohnson@aaglobal.com

Joe McCormack, 1-800-638-6000 ext 328
jmccormack@aaglobal.com

Chris Miller, 1-800-638-6000 ext 379
cmiller@aaglobal.com

Brian Ross, 1-800-638-6000 ext 323
bross@aaglobal.com

Derek Wright, 1-800-638-6000 ext 316
dwright@aaglobal.com

California Office

Division Manager, California
Anton Conaway, 1-800-347-8088 ext 102
aconaway@aaglobal.com

Account Managers, California Office

Karina Canchola, 1-800-347-8088 ext 105 - se habla español
kcanchola@aaglobal.com

Ricky Rivera , 1-800-347-8088 ext 112 - se habla español
rrivera@aaglobal.com

Employment Opportunities

Inside Sales Representative (Account Manager) - Bulk Vending

Job Summary
Receive and make customer inquiries for requests for quotations, orders, and lead times through telephone, fax and email. Make quotations on standard items, enter orders, and relay pertinent order information to customers. Will coordinate with all other departments in providing excellent service to customers.

Responsibilities
Receive telephone requests for price quotations, purchase orders, order changes, adjustments and cancellations directly from customers. Achieve and maintain rapport with customers and work to give them the best possible service.
Use a computer to retrieve customer information, stock status information, the status of purchase orders and to make changes on customer purchase orders. Ensure that correct information is used for retrieving and inputting information.
Coordinate with credit department concerning credit status of customers.
Maintain computer files of active orders and post activity such as change notices, scheduling changes, partial shipments and credit changes.
Prepare paperwork to be given to accounting department for credit or debit to be issued.
Must be able to manage 500+ small business accounts.
Reasonable care and operation of standard office equipment such as computer, calculator, copying machine and other common equipment.
Maintain good customer relations. Generally deal with customers concerning matters that require tact and resourcefulness. Contact with other personnel including accounting, marketing and manufacturing departments.

Job Specifications:
  • 1-3 years of experience in sales Strong understanding of customers Good organization and interpersonal skill

  • Required Knowledge:
  • Mathematics - Basic knowledge of addition, subtraction, multiplication, division and percent calculations
  • Sales - Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Computers and Electronics - Knowledge of computer software, including Microsoft applications, Word, and Excel.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

  • Required Skills:
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at appropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Time Management - Managing one's own time and the time of others.
  • Service Orientation - Actively looking for ways to help people.
  • Persuasion - Persuading others to change their minds or behavior.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Monitoring - Monitoring/Assessing performance of yourself to make improvements or take correction action.
  • Negotiation - Ability to reconcile differences.
  • Disclaimer
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

    Location:
    17 Stenersen Lane, Cockeysville, MD 21030

    Send Resume
    Please direct all inquiries and resumes to bgraham@aaglobal.com

    A&A Global Industries, Inc. is an equal opportunity employer.